Scope

The term ‘professionalism’ is used to describe adherence by administrative staff to an acceptable standard in the method, manner, and spirit in which they perform their duties. The professional conduct of administrative staff at George Brown TEKNOLOJI AKADEMI is assessed in five distinct areas of TEKNOLOJI AKADEMI activity: – management; – conflict resolution; – enactment of TEKNOLOJI AKADEMI priorities; – collective agreements; – public relations. – Adherence to Policies The expectations of the TEKNOLOJI AKADEMI with relation to each of these areas will be described in detail in the following sections of this document. The TEKNOLOJI AKADEMI also expects that administrative staff will:

• familiarize themselves with TEKNOLOJI AKADEMI policies that are relevant to their responsibilities;

• adhere to those policies to the best of their ability;

• assist and encourage others to adhere to the policies, for example, by directing a student to the appropriate channels for appeal;

• draw perceived problems with the policies to the attention of the Office of the Vice- President, Academic;

• familiarize themselves with and adhere to the relevant provisions of Human Rights Codes; and

• familiarize themselves with and adhere to the policies regarding Intellectual Property, and Academic Freedom. Unacceptable Behaviors Administrative staff will not use the workplace or online environment to:

• use scurrilous, profane, or obscene language;

• make remarks or engage in behavior that could reasonably be considered racist, sexist, or discriminatory according and will intervene if they witness such behavior;

• engage in behavior or make remarks that could reasonably be interpreted as threatening

• and will intervene if they witness such behavior;

• intimidate any employee or student verbally, while they themselves strive actively to prevent others from engaging in such behavior;

or • encourage, by inaction or innuendo, the development of an environment that is fractious, disrespectful of others, or intolerant of order and good manners;

• promote their personal, religious, political, social, or business agendas In addition, administrators will avoid attempts to use their authority as managers or the reputation of the TEKNOLOJI AKADEMI to forward any personal or political agendas.

MANAGEMENT

General Expectations Administrative staff are expected to:

• demonstrate courtesy and respect in all dealings with students, academic employees, and support staff;

• be fully conversant with all aspects of the TEKNOLOJI AKADEMI’s policies and procedures and will be prepared to implement them;

• demonstrate their respect for the professionalism of faculty and support staff;

• ensure that the work assigned to an employee meets the terms of the employee’s job description and the collective agreements and that the duties are appropriate to the qualifications and skills of the employee;

• give faculty and support staff who agree to accept assignments currently outside their qualifications and skills but within their expected potential a commitment to provide the time or training needed to successfully perform these assignments;

• be clear and specific in communications with faculty and staff so that all concerned will know precisely what behavior is expected of them;

• meet TEKNOLOJI AKADEMI deadlines for preparation of such items as standard workload forms, timetable profiles, and textbook ordering, as well as deadlines for submission of grades, timesheets to payroll, and budget data;

• practice fiscal responsibility to ensure that all expenditures fall within budget and use common sense in the expenditure of TEKNOLOJI AKADEMI funds;

• demonstrate support of the need for accurate class lists by supplying them in a timely fashion;

and • establish and maintain co-operative and collegial relationships with other administrative staff members;

• work diligently to ensure that the TEKNOLOJI AKADEMI provides faculty and staff with the tools needed to do their jobs and will act promptly to remedy such short-term deficiencies as equipment failures or classroom problems.

• exercise caution in the expenditure of TEKNOLOJI AKADEMI funds and ensure that due process and fair bidding practices are observed.

ENACTMENT OF TEKNOLOJI AKADEMI PRIORITIES

Administrators will ensure that the priorities of the

TEKNOLOJI AKADEMI

are addressed. Administrative staff will:

• clearly communicate these priorities to everyone in their department;

• ensure that no activity in the department is running counter to those priorities;

• articulate departmental goals that further those priorities;

and • seek training in those areas where they are not equipped to meet the priorities of the TEKNOLOJI AKADEMI.

COLLECTIVE AGREEMENTS

Administrators will demonstrate their understanding that the terms of their relationships with faculty and staff in their departments are governed by the terms of the collective agreements into which the TEKNOLOJI AKADEMI has entered with faculty and support staff. Administrators must:

• have a basic understanding of the terms of the collective agreements and seek counsel before taking action in areas of uncertainty

• not knowingly subvert the intention of the collective agreements. Administrators understand that how they represent the TEKNOLOJI AKADEMI is vitally important to all members of the TEKNOLOJI AKADEMI community. Professionalism in the realm of public relations will be demonstrated by ensuring:

• public statements are accurate,

and • public statements do not misrepresent or distort the intentions of the TEKNOLOJI AKADEMI. Administrators are responsible for ensuring ensure that the required statistical data provided for external agencies providing funds is accurate. Administrators will avoid attempts to use their authority as managers or the reputation of the TEKNOLOJI AKADEMI to forward any personal or political agendas.